Last updated: 07 Sep 2026
This software is licensed to your organization for a one-time or subscription fee as agreed at the time of purchase. Please refer to your purchase agreement for the specific terms that apply to you.
Refund requests are considered on a case-by-case basis, typically within 7 days of initial purchase, and only where the software has not yet been substantially configured or used in production.
Custom development work, deployment/setup assistance already completed, and usage beyond the initial trial/evaluation period are generally non-refundable.
Contact us using the details on our Contact Us page, including your purchase details and the reason for the request. We'll respond within a reasonable timeframe.
This is a template — please review and customize it to match your actual sale/licensing terms (or have it reviewed by a legal professional) before publishing.
